Facilitation Tricks of the Trade

There are a lot books out there on facilitation. They all say basically the same thing. They tell you a well planned event is better than one you do off the cuff. This is true. However, the best made facilitation plans have unknown factors that can prevent the plan from being successfully executed. I startedContinue reading “Facilitation Tricks of the Trade”

Understanding Measures, Metrics, and Measurements

I like to distinguish between measure, metric, and measurement because when it comes to process improvement, design, benchmarking, and re-engineering, there is a difference between what you want to know (measure) what it is that can be collected (metric) when that information is available (interval) what the measurement is against (process or product) what theContinue reading “Understanding Measures, Metrics, and Measurements”

Online Instructional Development in Higher Ed

In brick-and-mortar higher education institutions, where online learning is a grass roots effort, the quality of the course is dependent upon the professor/instructor. In other words, online environments quite often mirror classroom environments. A good classroom environment often translates to a reasonable online experience as well. The professors who put as much energy into theirContinue reading “Online Instructional Development in Higher Ed”

Instructional Design versus Building Online Courses

When we are given a tool that makes the development of online learning easier for the novice, we risk loosing the power of the design process. The temptation to open the course shell in Blackboard, for example, and start adding sections, items, folders, documents, etc. can be overwhelming. Add to this temptation the fact thatContinue reading “Instructional Design versus Building Online Courses”

Building a Dynamic Workplace with Cross-Training

What is cross-training? I use this term to describe a management approach I tried as a Project Control Manager for TRW. A project control manager is responsible for managing the financial books of a government contract. The number of staff in this type of office is often limited in order to keep total project costsContinue reading “Building a Dynamic Workplace with Cross-Training”

Building a Virtual Classroom (TM)

When I help instructors move from the classroom to online, I start with what they know (learning theory 101). It is easier to move forward one-step-at-a-time versus leaping. The following don’t have to be done in the order they are listed. Imagine I ask the instructors to close their eyes and imagine the first dayContinue reading “Building a Virtual Classroom (TM)”

Building a Certification Program

Most of us have either heard of someone being certified to do something or maybe we have been through a certification process ourselves. Depending on the certification, the process could be to simply take a test. Or, it could be more involved such as to include one or more of the following: multiple exams, training,Continue reading “Building a Certification Program”

Drupal Roles: Wearing Multiple Hats

If you do a search for Drupal jobs, the most common jobs listed are Drupal developer, Drupal themer, and Drupal designer. If you look at the skills required for each, they say basically the same thing: HTML, CSS, PHP, SQL, and Drupal experience. If the job is graphic, you might see additional requirements such asContinue reading “Drupal Roles: Wearing Multiple Hats”

What is Information Architecture?

Information architecture (IA) is an emerging practice being integrated into multiple disciplines so it is hard to find one definition that multiple disciplines share. Below are three definitions. What is consistent is the idea that IA is art and/or science and IA has to do with organizing information. Information Architecture Institute defines IA as: “The structuralContinue reading “What is Information Architecture?”