Author Archives: Cindy McCourt

Let’s get the obvious out of the way: not all writing assignments require the same skill sets. With that said, there are definitely overlaps such as the ability to compose a sentence, assemble paragraphs, and organize the flow of content. So, what do you need to consider when hiring a nonfiction writer? Two most influencingContinue reading “Hiring a Nonfiction Writer”

You might have noticed that most of my published works center on the open source content management system called Drupal. I created my first Drupal 4.5 site in 2006. I have worked on numerous Drupal sites. I have provided training for Drupal 6, 7, and 8, and have written three Drupal books. So, why theContinue reading “My Move to WordPress.com”

My Website Accessibility blog posts on prometsource. WCAG 2.1 in 7 Perspectives Top 12 Accessibility Issues Web Accessibility Overlays: True Fix or False Pretense? 4 Key Success Factors for Driving Change Does Your Website Need an Accessibility Report Card? Creating Accessible Documents Accessibility Remediation is a Must What’s New in WCAG 2.1 Does an AccessibilityContinue reading “Web Accessibility Blogs”

My Project Management blog posts on prometsource. Invent Your Own Development Methodology The Path to Migration Should I Fix my Existing Site or Build a New from Scratch

My Drupal blog posts on prometsource. Better Instructions for Your Drupal Content Types Drupal Strategies for Landing Pages Create a Plan and Still be Agile  Drupal Best Practices Drupal Don’ts: Pitfalls to Avoid Site Success Empower the Content Author in Drupal Drupal 8 Makes it Easier

The difference between training and education has been discussed for countless years. If you consult a dictionary, you might see that training is the process of teaching or learning a skill or job. And you might see that the process of educating is the imparting and acquiring of knowledge through teaching and learning, especially atContinue reading “Training versus Education”

Change, a process to become different, occurs as a result of many processes. Processes commonly known to create change include: training or education, new systems or tool implementation, and process improvement or re-engineering. Change can affect people, processes, and systems and without appropriate management consideration and facilitation, change can be more challenging than necessary. ChangeContinue reading “Introduction to Change Management”

Instruction is often a success factor in the process of change management. When an organization changes, the change often affects how people work, how they complete their tasks. It is these changes in operation that often create change management issues. One way to help people accept change is to limit that which they have toContinue reading “Instruction and Change”

Process redesign is about change. There are countless methods and techniques used to describe the various processes and tools used to identify and implement change, similar to Facilitation and Instructional Design. Process change occurs in many forms: From no process to an initial process From incremental improvements to an existing process to significant improvements FromContinue reading “A View of Business Process Redesign”

The Facilitation Process Highlights chart illustrates the various phases of facilitation which I support. I use various methods, tools, and strategies aimed at making the facilitation process work smoothly and productively while ensuring involvement and ownership by the participants. The goals for facilitated sessions can include, but is not limited to: problem-solving, incremental process improvement,Continue reading “A View of Meeting Facilitation”